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"there is no comparison"
ACTIVE CARE fully understands what is critical to keep our client's Printing & Mobility equipment running constantly to
AVOID DOWNTIME, REVENUE LOSS and CUSTOMER DISSATISFACTION.
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In the rapidly advancing realm of technology, effective management and maintenance of devices have become more crucial than ever. In this landscape, technology plays a vital role in both personal and professional spheres. Consequently, there is an escalating demand for solutions that guarantee optimal device performance, minimise downtime, and uphold adherence to company policies.
Bidvest Mobility Active Care offers an extensive array of maintenance and service plans designed to ensure clients' devices consistently operate at their peak efficiency. These plans encompass a diverse range of customised features and services tailored to address the unique requirements of each client. One noteworthy aspect of these plans is the utilisation of our mobility management software, enabling remote monitoring and management of client devices. This facilitates swift identification and resolution of any issues, ultimately enhancing productivity by reducing downtime to a minimum.
Bidvest Mobility Active Care brings comprehensive, industry-focused and business-aligned service solutions to help accelerate the achievement of desired business outcomes. We ensure you stay on track to reach new levels of productivity and efficiency to drive a competitive advantage for your business.
Active Care Copper Plan
01
PM Only
The Copper Active Care Plan is the ultimate choice for clients seeking proactive maintenance services. This dynamic plan offers a range of benefits, including 1 to 12 preventative maintenance services annually, a comprehensive evaluation, and invaluable feedback on your fleet's performance.
We also ensure a meticulous strip-down and thorough cleaning of all units, guaranteeing that your devices not only meet but exceed their peak efficiency.
Choose the Copper Plan for a maintenance experience that goes beyond the basics, keeping your technology running at its very best.
Active Care Bronze Plan
02
Labour Only
A tailored solution designed for companies that seek the specialised labour expertise that sets Bidvest Mobility apart. This plan caters specifically to businesses relying on Bidvest Mobility's unique skill set in labour services.
A comprehensive package that includes call-out services, expert labour assistance, and travel provisions.
What sets the Bronze Plan apart is its dedication to ensuring your operations remain uninterrupted, with an impressive 8-hour response time for emergencies.
Active Care Silver Plan
03
Parts Only
The Silver Active Care Plan is an ideal solution crafted for clients equipped with their own technical teams who seek Bidvest Mobility's unparalleled expertise in part sourcing.
Tailored to complement your existing technical capabilities, this plan offers a suite of benefits, including comprehensive parts coverage, ensuring you have access to a wide range of components. Experience the convenience of next-business-day delivery,
Our Silver Plan goes beyond parts procurement; it includes dedicated helpdesk support, ensuring a seamless integration of components into your existing system.
Active Care Gold Plan
04
Extended Cover
Welcome to the Gold Standard of Device Care - the Bidvest Mobility Active Care Gold Plan. Tailored for clients seeking an elevated level of assurance.
Enjoy extended coverage on parts, ensuring a comprehensive shield for your valuable equipment with the advantage of a swift 7-day turnaround on in-house repairs, minimising downtime and maximising operational efficiency.
The Gold Plan also provides robust coverage on manufacturing defects, offering you peace of mind and protection against unforeseen issues.
Active Care Titanium Plan
05
Onsite Collections & Returns
For clients requiring onsite repairs within the warranty period, the Bidvest Mobility Active Care Titanium Plan is the ultimate solution.
This comprehensive plan goes the extra mile by offering onsite collections and returns, ensuring a seamless and convenient service experience.
With the Titanium Plan, your fleet's warranty-related repairs are handled with utmost efficiency, right at your doorstep.
Active Care Tungsten Plan
06
The Popular One...
A comprehensive solution tailored for larger enterprises in need of real-time support. This all-inclusive package encompasses call-outs, labour, travel, and spare parts, ensuring a holistic approach to your support requirements.
With a 4-hour onsite response time from the moment a ticket is logged, you are guaranteeing swift attention to your needs.
To further enhance your operational resilience, the Tungsten Package also includes three preventative maintenance services annually, allowing clients to choose their preferred months for these crucial services.
Active Care Platinum Plan
07
Leading Honeywell Vocollect Voice Partner
This elite plan provides onsite or standby support 24/7, ensuring your peace of mind knows no bounds.
Experience the pinnacle of care with full maintenance coverage and cutting-edge Bidvest Mobility's Active Device Management software.
Choose the Platinum Plan for an elevated level of support that addresses your immediate needs and proactively manages your devices for peak performance.
Combine Active with Mobile Device Management
Cost Reduction
By increasing worker productivity, Vocollect helps you minimize dock-to-shelf times while helping you optimize your merchandise-processing capacity in buffered cross-dock and put-to-store operations.
Increased Customer Service
Vocollect will help you increase both the efficiency and the accuracy of orders, ensuring that your customers’ orders are shipped correctly the first time.
Worker Retention
Vocollect customers consistently experience a reduction in worker turnover after implementing a voice solution. Your workers gain greater confidence as they regularly exceed their daily goals and objectives.
Take control of your managed devices with our Active Team's ability to implement lockdown measures anytime, anywhere. This proactive approach ensures robust security protocols are in place, maintaining compliance standards and effectively shielding sensitive data from potential threats.
Security
Integration
Seamlessly integrating into our customers' systems, provides a cohesive ecosystem that streamlines operations. Its versatile compatibility ensures that businesses can leverage their current investments while enjoying the added benefits of our Active Team's robust management capabilities, ultimately fostering a harmonious and productive technological environment."
Empower Your Workforce
By integrating our solutions, businesses can significantly enhance their operational efficiency. They can expect to see a surge in productivity by over 30%, rectify up to 80% of picking mistakes, and achieve a remarkable 99.99% accuracy in order fulfilment.
At Bidvest Mobility, our success is measured by the success of our clients. With a diverse and prestigious clientele that spans local and multinational companies, we've had the privilege of partnering with leading organizations across a wide spectrum of industries. Our extensive portfolio of satisfied clients attests to the quality and effectiveness of our mobile computing and barcoding solutions. Join the ranks of our esteemed clients and experience the transformative power of our tailored solutions for your business. Your success is our mission.
Our Bidvest Mobility Active Customers
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